Term Condition

GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE

This document, along with the mentioned documents, sets out the overall terms and conditions that govern the use of the website (www.scyzenindia.com) and the buying of products on it (hereafter known as the “Conditions”).

The term “User” / “Users” in this document refers to individuals or organizations that visit, use, interact with, or make transactions on the Website. It is important for Users to carefully read and understand the Conditions and our Data Protection Policies before using this website. By using this website or making a purchase, Users are agreeing to abide by these Conditions and our Data Protection Policies.

By accessing, browsing, or using the website, the User is indicating their clear and irreversible acceptance and recognition of the Conditions and binding policies. The User affirms that they have read, understood, and agreed to be bound by these Conditions by using this website. Fronx Clothe may, at its sole discretion, grant or deny access to the website and reserves the right to modify any of the Conditions without prior notice to Users. It is the User’s responsibility to periodically review them, as the Conditions in effect at the time of website use or contract conclusion will apply. The User’s continued use of this Website will demonstrate their acceptance of the modified Conditions.

  • ELIGIBILITY

In order to use the Website, the User must be at least 18 years old and capable of entering into a contract under Indian contract law. If the User is under 18 years old and wishes to use the Website, they must do so with the permission of their legal guardian, in accordance with the law. If the User is using the Website on behalf of a corporation, company, institution, association, or other entity, they must have authorization from that entity to use and access the Website.

  • USER ACCOUNT

To access the Website, users must register and create an account by providing the necessary information. Users are responsible for keeping their login credentials confidential and ensuring the accuracy of the information provided during registration. If there is any doubt about the accuracy of the information or if it is found to be false or misleading, the Company may cancel or suspend the user’s registration. The personal information provided by the user will be processed in accordance with the Data Protection Policies. By using the Website, users consent to the processing of their information and confirm that the information provided is true. Each user is allowed to have only one account and it is not allowed to transfer or share the account with others.

  • WEBSITE USAGE

By using our website and placing orders through it, you agree to the following terms:

  • You will only use this website to make legitimate inquiries and orders/purchases.
  • You will not make any false or fraudulent orders. If such an order is placed, we have the right to cancel it and notify the legal authorities.
  • You will provide us with your accurate contact information, including email address and postal address. We may use this information to communicate with you regarding your order if necessary (please refer to our Privacy Policy).
  • You consent to receiving communications from us, such as the latest offers, exclusive promotions, product launches, and other relevant information. However, you have the option to opt out of these communications by emailing us at the provided address. Please refer to our privacy policy for more details.
  • PAYMENT TERMS

When shopping online, payment is a crucial part of the process. To ensure security, all payments will be processed through safe payment options. Users are allowed to use valid credit/debit cards or other payment methods, such as online banking, to make their transactions on the website. It is important for users to provide accurate and complete information about their payment cards or online banking accounts. Any incorrect information provided by the user may result in costs, expenses, or damages for which the user will be solely responsible.

All payments for purchases made by the Indian User on the Website shall only be paid in INR (Indian Rupee). And purchase made outside India, user on website can pay in all available currencies available on websites. Credit and Debit Card – Scyzen India accepts Visa, Master Card, Maestro, American Express, and Diners cards for payment. To complete the transaction, users will be directed to their respective bank’s website and must adhere to the provided instructions.

Net Banking – To make a payment for an order, users can utilize their Net Banking account. They will be directed to their bank’s website, where they can enter their unique login credentials to complete the payment securely.

  • If a payment doesn’t go through or gets stuck, the User should attempt to make the purchase again or reach out to their bank for help. Scyzen India is not responsible for any problems or charges that occur during the payment process, and won’t compensate the User for any losses or inconveniences.
  • Issuing bank terms and conditions – Users are aware and accept that any payments they make using valid credit cards, debit cards, cash cards, or other means of payment, including net banking, will be processed through a payment gateway or suitable payment system infrastructure. These transactions are subject to a distinct set of terms and conditions agreed upon by the user, the issuing bank, and the payment instrument issuing company.
  • Invoice will be provided to the User along with the products when delivered.
  • All purchases made on the website are subject to the prevailing rules and regulations. This means that you will need to pay any applicable taxes, such as GST, VAT, duties, cesses, etc.

ORDER CANCELLATION POLICIES

Cancellation of an order may be initiated by either party as outlined in the terms and conditions. We hold the authority to cancel an order for various reasons, including but not limited to:

  • xYour failure to comply with the stated conditions or violation of any policies/terms.
  • Technical errors or complications.
  • Any concerns related to credit or fraud prevention.
  • Provision of an invalid or incorrect address by the user.
  • Employment of unethical practices to place an order.
  • Placing a bulk order with the intention of commercial resale.
  • Multiple orders placed for the same product at one address.
  • Non-delivery of an order after three unsuccessful attempts.
  • Rejection of the EMI offer by the bank.
  • Inaccurate pricing or specifications of a product on the website due to technical glitches.
  • A customer is allowed to cancel up to three orders per month. If a customer wishes to cancel a fourth order within the same month, they can contact our call centre for assistance.

Regardless of the information contained within, we maintain the right to decline or cancel any order for any reason without incurring any further responsibility. In the event of such cancellation, you will be notified via email or SMS at the contact details provided to us.

We retain the authority to withdraw any product from www.fronxclothe.com at any given time, as well as modify or delete any material or content from the website. While we strive to process all orders, there may be exceptional circumstances that compel us to decline the processing of an order even after sending the Order Confirmation. We reserve the right to do so whenever necessary. We shall not be held accountable to you or any third party for the removal of any product from this website, or for the alteration or deletion of any material or content from the website, or for the non-processing of an order once the Order Confirmation has been sent to you.

Availability of Products: We may not always have all products in stock. In such cases, we may offer you alternative products of equal or better quality and value. If you’re not interested in the alternatives, we’ll refund your payment.

Cancellation by the user: You have the option to cancel your order before it is shipped. However, once the cancellation is confirmed, no further cancellations are allowed. We will notify you via email or SMS if your cancellation is successful. Please note that we have the right to accept or reject cancellation requests, and we are not responsible for any rejected requests. If your cancelled order is accepted, you will receive a refund based on our Refund Policy.

LIABILITY – 

Unless otherwise indicated expressly in these Conditions, our liability regarding any product purchased or received or acquired on our website shall be limited strictly to the price of the said product.

Due to the open nature of this website and the possibility of errors in storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained by means of this website, unless otherwise indicated expressly on this website.

All product descriptions, information and materials shown on this website are provided “as is”, with no express or implied warranties on the same, except those legally established. In this sense, if the Users are contracting as a consumer or user, we are obliged to deliver goods that are in conformity with the contract, being liable to the User for any lack of conformity which exists at the time of delivery. It is understood that the goods are in conformity with the contract if they: (i) comply with the description given by us and possess the qualities that we have presented on this website; (ii) are fit for the purposes for which goods of this kind are normally used; (iii) show the quality and performance which are normal in goods of the same type and which can reasonably be expected. To the extent permitted by law, we exclude all warranties, except those that may not be excluded legitimately.

Fronx Clothe Limited shall not be responsible for any direct, indirect, consequential, actual, monetary, incidental etc. or any other kind of damages or losses to the customer or user of the products purchased or acquired through this Website, except the refund of the amount of purchase price of the goods/ products purchased or acquired through this Website.

INTELLECTUAL PROPERTY –

The User acknowledges and agrees that Fronx Clothe holds all the copyrights, registered trademarks, and other intellectual property rights to all the materials and contents provided on the website. These rights also extend to those who have granted Fronx Clothe the license to use their intellectual property. The User is only allowed to use this material as expressly authorized by Fronx Clothe or the licensors. However, this does not prohibit the User from using the website to copy their order information or contact details, as needed.

COMPUTER THREATS (viruses, piracy and other computer attacks)-

Please refrain from purposely introducing viruses, worms, logic bombs, or any other harmful software or damaging material to this Website. Unauthorized access to this Website, its hosting server, or any related server, computer, or database is strictly prohibited. Do not attempt to disrupt the functioning of this website through denial of service or distributed denial of service attacks. Any violation of these rules will be considered a breach of regulations and will be reported to the appropriate authorities. We will cooperate fully in identifying the attacker. Furthermore, failure to comply with these rules will result in immediate suspension of authorization to use this Website from the identical or those that this webpage directs the User to.

OUR WEBSITE’S LINKS-

In the event that our website includes links to external websites and materials, please be aware that these links are intended for informational purposes only. We want to emphasize that we have no authority or influence over the content found on those websites or materials. Consequently, we cannot be held responsible for any negative consequences or harm that may arise from utilizing them.

MISCELLANEOUS


LOCATION BASED SERVICES: Our website can provide location-based services by using information from GPS networks, cellular networks, Wi-Fi, or Bluetooth. This allows us to determine the user’s approximate location and offer relevant services, with the user’s permission.

WAIVING RIGHTS: By not requiring strict compliance from the User with their obligations under a contract or these Conditions, or by not exercising our rights or actions under this contract or the Conditions, we do not give up or limit those rights or actions, nor do we exempt the User from fulfilling their obligations. If we waive a specific right or action, it does not mean we are waiving other rights or actions from the contract or the Conditions. The waiving of any of these Conditions or the rights or actions from the contract will only be effective if it is expressly stated as a waiving of rights and is formalized and communicated to the User. Any delay or waiving of rights or remedies by Fronx Clothe under these Terms and Conditions does not mean we are waiving any other or further rights and remedies, and it does not prevent Fronx Clothe from exercising those rights and remedies in the future expressing oneself through written language.

SEVERABILITY: If any provision in these Conditions is deemed invalid, illegal, or unenforceable, it will not affect the validity or enforceability of the remaining provisions. Each provision is separate and distinct from the others, and any invalidity or unenforceability will not impair the overall integrity of these Conditions.
PARTIAL INVALIDITY: In the event that any provision of these Conditions is deemed unlawful, invalid, or unenforceable according to any current or future applicable Indian law, the following actions will be taken: (i) the provision in question will be completely separable; (ii) these Conditions will be interpreted and enforced as if the aforementioned unlawful, invalid, or unenforceable provision had never been included; (iii) the remaining provisions of these Conditions will remain fully effective and unaffected by the unlawful, invalid, or unenforceable provision or its separation from the rest.

For any queries / comments / feedback in relation of our products, you may write to us at our email id: info@scyzenindia.com